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What is ESPN Player?
ESPN Player is the home of ESPN's live and on demand streaming content.
From US College sports to motor racing and extreme sports, ESPN Player is the home to the best sports action online.
This version of the site is available in most countries around the world on a subscription basis,
with season, monthly recurring and day passes all available
(check the channel-specific FAQs for further territory and pricing details).
Where is ESPN Player available and what can I watch?
ESPN Player is available in Europe (excluding Italy), Canada, the Middle East, Africa, South America (excluding Brazil, Chile and Mexico) and Australasia (excluding Australia).
Please Note: ESPN College Pass is not available in the following Asian countries: Bangladesh, Bhutan, Brunei, Cambodia, China, East Timor, Hong Kong, India, Indonesia, Laos, Macau, Malaysia, Maldives, Micronesia, Mongolia, Myanmar, Nepal, New Caledonia, North Korea, Pakistan, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Vietnam. An alternative ESPN Player service now exists in these countries.
What languages does ESPN Player support?
All video, audio and text content on ESPN Player
is currently in English. ESPN Player is working on implementing additional language
options within the service which will include Swedish, Italian, French, Spanish and German.
When the new language options are live, you will be able to change languages by clicking on
the corresponding country flag at the top right of the main page.
How do I sign up to a package to watch live and on-demand games?
To sign up to any of the packages available,
simply select one of the pricing boxes on the relevant pages or click on
the 'Sign Up' button at the top right of any page.
If you are already a registered user, simply click 'Sign In' at the top of the player or on any slide and enter your username and password.
How do I pay?
ESPN Player accepts Visa and MasterCard credit card payments across the world.
Please ensure that during the signup procedure you enter all the required details and remember your username and password(these will be emailed to you upon confirmation of payment).
How do I unsubscribe from ESPN Player?
If you wish to unsubscribe from ESPN Player,
please email one of our Customer Service Team at support@espnplayer.com.
You should receive acknowledgement of
receipt of your email within 12 business hours from when it was received.
Once your cancellation request has been completed, you will receive a confirmation from our Customer Service Team.
If there are any problems with your cancellation request, a member of our team will contact you.
In order for your enquiry to be dealt with efficiently, please provide your name,
relevant account information and the reason you wish to unsubscribe.
After I login and click on a game, I only get a spinning circle (or empty black screen or white screen)?
This may be related to a web browser media player plugin issue, follow these steps to resolve:
First step, uninstall Adobe Flash Plugin.
On a PC, do this through your CONTROL PANEL > ADD/REMOVE PROGRAMS.
On a Mac, drag Adobe Flash Player from applications to your Trash; or use Finder to locate Adobe Flash Player install manager, and uninstall
Once you have removed Adobe Flash, ***restart your computer***
Finally, download/install Flash directly from Adobe's website:http://get.adobe.com/flashplayer/
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