Contents

 

 

What is the NCAA College Pass?

The NCAA College Pass gives you access to live & on demand NCAA College Sports action, available for viewers in Europe, Middle East & Africa. With over 3000 NCAA College Sport events & shows available live and on demand, the NCAA College Pass is the ultimate ticket for any college sports fan.

 

What games are available?

Any NCAA fixture that is broadcast in USA on ESPN, ESPN2, ESPN3, ESPNews, ABC and ESPNU will be shown live and on demand on ESPN Player. Certain games shown on ESPN channels may not be available due to international rights clearance, and certain sports will not be shown (see below). Please visit espn.com for full schedules. The SEC Network and Longhorn Network fixtures are currently not available on ESPN Player.

The ESPN NCAA College Pass will give you access to watch:

NCAA Men’s College Football
Over 400 fixtures per season, including ESPN College GameDay and over 25 Bowl Series Games, and College Championship Playoffs.

NCAA Men’s College Basketball
Over 1500 fixtures per season including Media Days, College GameDay, Signing Days, Championship Week & every game from March Madness.

NCAA Women’s College Basketball
Over 550 games per season including Championship Week.

NCAA Action
Over 600 fixtures & championships from the very best in NCAA sport including: Ice Hockey (including the Frozen Four), Softball & Baseball (including the NCAA World Series), Lacrosse , Wrestling (including Championship), Water Polo, Volleyball, Tennis, Swimming & Diving, Soccer, Gymnastics, Bowling and Track & Field.

NCAA Shows
College GameDay, during the NCAA season, for both American Football and Basketball will also be live and on demand on ESPN Player. Other shows such as ESPN College Football Live and ABC Saturday Afternoon Football will also be on ESPN Player.

 

When does each match start?

Time and date information for each fixture / match-up are listed on each match item on the main scrolling timeline located at the top of the Player and also within the Full Schedule page. These are listed both in EST for all US start times , and the local time to you as defined when you set your Viewing From preference during registration.

 

Are full games available to watch on demand?

All matches that are originally broadcast live are available on demand, with a turnaround time of up to three hours after each match has finished before they are uploaded to the on demand section of the site. On demand matches will be available for the NCAA sporting season in which they took place (some fixtures will be removed from on demand after three months from the fixture date).

 

How do I watch a fixture?

To watch a fixture you must purchase a NCAA College Pass, simply select one of the subscription packages (for example monthly recurring pass or an annual pass) and complete the four-step purchase path following the simple instructions. If you wish to watch one fixture you should purchase a day pass.

 

I am a big College Football fan, but not so keen on the other sports. Which package is best for me?

The NCAA College monthly recurring college pass offers you monthly access to all college games on the service and is ideally suited to the college football fan giving you flexibility to subscribe for as long as you wish.

 

How does the monthly recurring pass work?

Once purchased, customers will be able to gain access to the relevant service for a calendar month. Upon the end of the month, the pass will automatically renew. For example, if a customer subscribes on the 15th February, the pass will run until 14th March and will be automatically billed on 15th March.

The minimum term is one month. There is no maximum term so the monthly pass gives you the flexibility to subscribe for as long as you wish. To cancel a monthly recurring pass, please contact a support agent here: http://support.espnplayer.com/ or view the ESPN Player FAQ section for more information about cancellation.

 

In what countries is the NCAA College Pass available?

The NCAA College Pass is available in Europe (excluding Italy), the Middle East, Africa (excluding South Africa), South America (excluding Brazil, Chile and Mexico), and Australasia (excluding Australia).

ESPN Player is available in the following countries: (If your country is not on this list please visit http://proxy.espn.go.com/ncf/gameplan/ for more information on how to access ESPN content in your country)

  • Afghanistan
  • Albania
  • Algeria
  • American Samoa
  • Andorra
  • Angola
  • Anguilla
  • Antigua and
  • Barbuda
  • Argentina
  • Armenia
  • Aruba
  • Austria
  • Azerbaijan
  • Bahamas
  • Bahrain
  • Barbados
  • Belarus
  • Belgium
  • Belize
  • Benin
  • Bermuda
  • Bolivia
  • Bosnia
  • Herzegovina
  • Botswana
  • British Virgin
  • Islands
  • Bulgaria
  • Burkina Faso
  • Burundi
  • Cameroon
  • Cape Verde
  • Cayman Islands
  • Central African
  • Republic
  • Chad
  • Colombia
  • Comoros
  • Congo
  • Cook Islands
  • Costa Rica
  • Côte d'Ivoire (Ivory
  • Coast)
  • Croatia
  • Cuba
  • Cyprus
  • Czech Republic
  • Democratic
  • People's Republic
  • of Korea
  • Democratic
  • Republic of the
  • Congo
  • Denmark
  • Djibouti
  • Dominica
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Estonia
  • Ethiopia
  • Falkland Islands
  • (Malvinas)
  • Faroe Islands
  • Fiji
  • Finland
  • France
  • French Guiana
  • French Polynesia
  • Gabon
  • Georgia
  • Germany
  • Ghana
  • Greece
  • Greenland
  • Grenada
  • Guadeloupe
  • Guam
  • Guatemala
  • Guinea
  • Guinea-Bissau
  • Guyana
  • Haiti
  • Honduras
  • Hungary
  • Iceland
  • Iran
  • Iran (Islamic
  • Republic of)
  • Iraq
  • Iraq
  • Ireland
  • Israel
  • Jamaica
  • Japan
  • Jordan
  • Jordan
  • Kazakhstan
  • Kenya
  • Kiribati
  • Kuwait
  • Kuwait
  • Kyrgyzstan
  • Latvia
  • Lebanon
  • Lebanon
  • Lesotho
  • Liberia
  • Libyan Arab
  • Jamahiriya
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macedonia
  • Madagascar
  • Malawi
  • Mali
  • Malta
  • Marshall Islands
  • Martinique
  • Mauritania
  • Mauritius
  • Mayotte
  • Melanesia
  • Moldova
  • Monaco
  • Montenegro
  • Montserrat
  • Morocco
  • Mozambique
  • Namibia
  • Nauru
  • Netherlands
  • Netherlands
  • Antilles
  • Nicaragua
  • Niger
  • Nigeria
  • Niue
  • Norfolk Island
  • Northern Mariana
  • Islands
  • Norway
  • Oman
  • Oman
  • Pakistan
  • Palau
  • Palestine
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippines
  • Pitcairn
  • Poland
  • Polynesia
  • Portugal
  • Puerto Rico
  • Qatar
  • Qatar
  • Réunion
  • Romania
  • Russia
  • Rwanda
  • Saint Barthélemy
  • (French overseas
  • collective)
  • Saint Helena
  • Saint Kitts and
  • Nevis
  • Saint Lucia
  • Saint Martin
  • (French overseas
  • collective)
  • Saint Pierre and
  • Miquelon
  • Saint Vincent and
  • the Grenadines
  • Samoa
  • San Marino
  • Sao Tome and
  • Principe
  • Saudi Arabia
  • Saudi Arabia
  • Senegal
  • Serbia
  • Seychelles
  • Sierra Leone
  • Singapore
  • Slovakia
  • Slovenia
  • Solomon Islands
  • Somalia
  • Spain
  • Sudan
  • Suriname
  • Swaziland
  • Sweden
  • Switzerland
  • Syria
  • Syrian Arab
  • Republic
  • Taiwan
  • Tajikistan
  • The Gambia
  • Togo
  • Tokelau
  • Tonga
  • Trinidad and Tobago
  • Tunisia
  • Turkey
  • Turkmenistan
  • Turks and Caicos
  • Islands
  • Tuvalu
  • U.A.E.
  • Uganda
  • United Kingdom
  • Ukraine
  • United Republic of
  • Tanzania
  • Virgin Islands
  • Uruguay
  • Uzbekistan
  • Vanuatu
  • Venezuela
  • Wallis and Futuna
  • Islands
  • Western Sahara
  • Yemen
  • Yemen
  • Zambia
  • Zimbabwe

Please Note: The NCAA College Pass is NOT available in the following Asian countries: Bangladesh, Bhutan, Brunei, Cambodia, China, East Timor, Hong Kong, India, Indonesia, Laos, Macau, Malaysia, Maldives, Micronesia, Mongolia, Myanmar, Nepal, New Caledonia, North Korea, Pakistan, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Vietnam. An alternative ESPN Player service exists in these countries.

 

What do I do if I have paid for a subscription and cannot watch the games?

Try clearing the cache (or 'Temporary Internet Files') on your browser and restarting your machine.
This may also be related to a web browser media player plugin issue, follow these steps to resolve:
First step, uninstall Adobe Flash Plugin.
On a PC, do this through your CONTROL PANEL > ADD/REMOVE PROGRAMS.
On a Mac, drag Adobe Flash Player from applications to your Trash; or use Finder to locate Adobe Flash Player install manager, and uninstall
Once you have removed Adobe Flash, ***restart your computer***
Finally, download/install Flash directly from Adobe's website: http://get.adobe.com/flashplayer/
If problems still persist, you can contact support via the support link: http://support.espnplayer.com
There you can talk to a member of start in a live chat environment, or send an email which will be responded to within 24 hours. Please see specific hours of operation in our Contact Us section.

 

System/Technical Requirements

Before purchasing ESPN PLAYER please take a moment to review our System Requirements.

Minimum Windows Requirements

  • Intel Pentium 4 2.33GHZ or equivalent processor with a minimum of 512MB of memory.
  • Microsoft Windows XP SP2 or Microsoft Windows Vista.
  • Internet Explorer 6.0 with Service Pack 2 or above, or Firefox 2.5 or above:
  • Adobe Flash Player 9.0.124.0 or above
  • Sufficient Internet connection bandwidth, 800kbps or higher for smooth playback experience.
  • Free hard disk space: 300 MB.
  • Video adapter and monitor: Super VGA (1024x768) or higher.

Minimum Mac Requirements

  • PowerPC G3 600 MHz
  • Pentium III 1GHz
  • Mac OS X 10.4+
  • Macromedia Flash Player 9
  • Firefox v1.5+
  • Flip4Mac v2.0+
  • Internet connection bandwidth: 800 kbps (DSL/Cable or higher) minimum, or higher recommended.
  • Free hard disk space: 300 MB.
  • Video adapter and monitor: Super VGA (1024x768) or higher.

 

Contact Us

If you have any questions or comments, please contact a member of our Customer Service Team who will be happy to help using one of the following services:

Online Live Chat – Please click here to talk live to a member of our customer service team.

Offline Email Please email us at support@espnplayer.com or click here to email a member of our Customer Service Team. You should receive a response within 12 business hours.



PLEASE NOTE OUR HOURS OF SERVICE:

  • Online live chat: 14 hours per day between the hours of Midday – 2am (EST) / 5pm – 7am (GMT)
  • Offline Email: 10 hours per day between the hours of 2am – Midday (EST) / 7am – 5pm (GMT)